Using Helpy
Configuring your Helpy
Describes how to set up your Helpy
Authentication
Describes authentication options and how to set up Single Sign on
Customer Tickets
How to manage customer tickets and communities
Self Service Knowledgebase
Learn how to build and configure your self service knowledgebase
Using Team Groups
Learn how to use team groups to stay organized and send/receive email from multiple inboxes
Reporting
How to use reports in Helpy
Users and Agents
Learn about agents and users in Helpy
Triggers
Learn how to automate your Helpy with Trigger actions
Carin
Learn how to set up Carin, the AI customer care bot from Helpy.
Helpy Connect: Live Chat
Describes how to use the Helpy Connect Live Chat messenger