Using Helpy

Configuring your Helpy

Describes how to set up your Helpy


Describes authentication options and how to set up Single Sign on

Customer Tickets

How to manage customer tickets and communities

Self Service Knowledgebase

Learn how to build and configure your self service knowledgebase

Using Team Groups

Learn how to use team groups to stay organized and send/receive email from multiple inboxes


How to use reports in Helpy

Users and Agents

Learn about agents and users in Helpy


Learn how to automate your Helpy with Trigger actions


Learn how to set up Carin, the AI customer care bot from Helpy.

Helpy Connect: Live Chat

Describes how to use the Helpy Connect Live Chat messenger