Using Helpy

Configuring your Helpy

Describes how to set up your Helpy

Self Service Knowledgebase

Learn how to build and configure your self service knowledgebase

Using Team Groups

Learn how to use team groups to stay organized and send/receive email from multiple inboxes

Reporting

How to use reports in Helpy

Users and Agents

Learn about agents and users in Helpy

Carin

Learn how to set up Carin, the AI customer care bot from Helpy.

Triggers and Timers

Learn how to automate your Helpy with Trigger actions

Customer Tickets

How to manage customer tickets and communities