Configuring your Helpy- Settings

Helpy includes a comprehensive settings panel, accessible via the avatar dropdown menu in the upper right corner.  Choose "Settings.".  Only administrators can access system level settings.

Upon clicking "settings", you will see a number of settings options, which may vary some based on what features are included with your Helpy (version, open-source vs. commercial, etc.)

To learn more about each section, refer to the specific article for that section:

Design: Customizing your Design
International: How to set up a multilingual knowledgebase
Widget: Coming soon
Email: Setting up Helpy to send and receive email
Users: Managing users and agents
Groups: Organize Tickets with Groups
Triggers: Managing Triggers

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