Managing Triggers

Triggers can be managed from the Triggers setting option.  From here you can create new triggers, edit existing triggers and view the logs for a specific trigger to verify that it is firing when you expect it should.

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Creating a new Trigger:

Click on the blue button "New Trigger" to configure a new trigger action.  A full reference can be seen here: http://support.helpy.io/en/knowledgebase/21-triggers-and-timers/docs/66-using-triggers-to-automate-your-helpdesk

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Editing an existing Trigger:

Similar to creating a new trigger, existing triggers can be updated, although this should be done with caution for running triggers! 
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To edit a trigger, click on the stack menu for the trigger you wish to change and then follow the instructions here: http://support.helpy.io/en/knowledgebase/21-triggers-and-timers/docs/67-editing-an-existing-trigger



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