Helpy Support

Helpy APIs

Overview of Helpy APIs

Helpy includes robust APIs that give you the ability to add and manipulate data via a REST interface and tie into Helpy events to send outbound web...

Generating API Keys

Admins and Agents can generate and use API keys to authorize against the API.  The keys given to agents will be rights-limited, meaning they will o...

Authenticating and using the REST API

Helpy includes a full REST API which you can use to programmatically access most aspects of Helpy including ticketing, knowledge base, and settings...

Creating tickets via an incoming webhook

Incoming webhooks are a simple way to POST data into your Helpy to create new tickets.  To create tickets from an external source (typically a webf...