Helpy includes robust APIs that give you the ability to add and manipulate data via a REST interface and tie into Helpy events to send outbound webhooks to remote URLs.  To get started, see the following topics:

Getting an API Key
Describes how to get and manage API keys used to authenticate with your Helpy API.

Event Trigger JSON API
Describes how to hook into the Helpy ticket lifecycle and respond to events by sending a JSON object to your endpoints.

Discusses how to authenticate and integrate with the Helpy REST API.