Helpy includes a comprehensive settings panel, accessible via the avatar dropdown menu in the upper right corner.  Choose "Settings.".  Only administrators can access system level settings.

Upon clicking "settings", you will see a number of settings options, which may vary some based on what features are included with your Helpy (version, open-source vs. commercial, etc.) In general, the settings are grouped by "general settings", "ticketing settings", "helpcenter settings" and "data access".

To learn more about each section, refer to the specific article for that section:

General
General Settings
International

Ticketing
Email Setup
Groups
Custom Form Fields
Triggers
SLA Policies

Helpcenter
Design
Widget: Coming soon

Data
APIs
Importing and Exporting Data