Getting your bot live on your site requires adding a simple javascript snippet.  The javascript loads asynchronously, meaning it can be placed in your head or body section and will not block other snippets.  

The snippet allows for several additional parameters to be passed to it to change the icon used, as well as identifying a the user.  Add the following parameters immediately under the “Helpy.domain” line in the snippet above:

// Helpy.botIcon = ‘<url to image>’;
// Use the following attributes to identify the user in your app/store
// Unidentified users will appear as anonymous users
// Helpy.email_address = '';
// Helpy.customer_name = '';