Welcome aboard! We are excited to have you on Helpy. We have sent you an email with your initial password and a link to access your new account. 

What to do if you don't receive this message?

If you don't see it, make sure to check your spam folder.  If you still did not receive this message, please contact hello at helpy.io.  You can also try accessing your account directly by navigating to your site using the subdomain-you-chose.helpy.io and then clicking login, and change password.

Getting Help

We have a full knowledgebase on this site https://support.helpy.io and we also provide support by email or chat as well. Contact us using hello@helpy.io

Getting Started:

The following knowledgebase articles will help familiarize you with the first steps to configuring your new Helpy:

Overview of Tickets
Learn all about working with customer tickets in the inbox of Helpy.

Configuring your Helpy Settings
Learn about setting up your configuration