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44 results found for your search
"logs"
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Set up SSO using SAML
Security Assertion Markup Language (SAML) is a set of specifications that establish a trusted relationship between two or more sites,...
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Terms of Service
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Working with Users in Helpy
Users are the people in your Helpy, and are made up of both “customers” and your team (agents and admins)....
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Configure SAML with Okta
This document provides specific steps for integrating with Okta for SAML.Log into Helpy as an Administrator.Click settings, and choose...
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Configure SAML with OneLogin
OneLogin is a leading provider of Identity management solutions. Specifically you can use OneLogin to manage access to your...
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How to use Helpy Pro with Azure Active Directory (AAD) for Single Sign On
Connecting your Helpy PRO instance to Microsoft Azure Active Directory (AAD) requires adding configuration to the Helpy instance(s) you are...
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Heroku Install
Hi! I used the Heroku install option on the Helpy Install web page and the installation reports success.
However, when...
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Unable to connect to MiniO
Hi,
I tried to use REMOTE_STORAGE with Minio server, https://min.io/ , however, Helpy always reports, "Oops there has been an...
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Running Helpy on AWS
It is trivial to deploy a Helpy Instance on AWS...
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There should be a way to reply to a community thread, and if not logged in I should be prompted to login/create an account
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Cookie Policy
We use cookies to help improve your experience of https://helpy.io. This cookie policy is part of Helpy.io's privacy policy,...
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Privacy Policy
As with many websites, we collect data from and on those individuals who visit our websites, use our software, or...
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Settings: Customizing your Design
Helpy provides themes and design options to let you control the look and feel of your support site. To get...
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Pro Instance Management
Overview:Congratulations on installing your own private instance of Helpy Pro. This document contains important information on how to administer and...
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Users and Agent Roles
Users of your Helpy can be one of several different roles: Browsers, Users, Editors, Agents and Admins. Read on to...
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Whats new in Helpy?
This has moved
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Installation DigitalOcean
Hi, noticed some problems with the installation guide for Digital Ocean and i think this is causing some problems for...
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Discussion on Installing Helpy on Heroku
If I've launched Helpy to Heroku via your "Deploy to Heroku" one click button what is the suggested method of...
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Need logic similar articles
Hello!
Need logic similar articles. And the ability to display them under the current article of the help center.
Screenshots...
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Overview of Tickets
In this article, you will learn all about working with customer tickets and conversations in the Inbox in Helpy. Each...